At Calm That Snout, we are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and protect any personal information you provide when using this website or contacting us.
Calm That Snout provides dog behaviour and separation anxiety support services.
If you have any questions about this Privacy Policy or how your data is handled, please contact us via the details provided on this website.
We may collect and process the following information:
Your name
Email address
Telephone number
Information you provide through contact forms, enquiry forms or discovery call bookings
Information relating to your dog and the behavioural concerns you discuss with us
Website usage information through cookies and analytics tools
We use your information to:
Respond to enquiries and provide services you have requested
Arrange consultations, assessments and coaching sessions
Communicate with you regarding your enquiry or programme
Improve our website and services
Meet legal and administrative obligations
We will only use your information where we have a lawful basis to do so.
If you choose to subscribe to our newsletter or marketing communications, we may contact you with information about services, resources or updates that may be relevant to you.
You can unsubscribe at any time by following the unsubscribe link included in emails or by contacting us directly.
We do not sell, rent or trade your personal information.
We may share information with trusted third party service providers who help us operate our business, including:
Website hosting providers
Email marketing platforms
Scheduling and booking systems
Payment processing providers
These providers only receive information necessary to perform their services and are required to protect your data.
We take reasonable steps to protect your personal information and prevent unauthorised access, disclosure or misuse.
However, no method of internet transmission or electronic storage can be guaranteed as completely secure.
We retain personal information only for as long as necessary to provide our services, fulfil legal obligations and resolve disputes.
Under UK and EU data protection laws, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Lodge a complaint with your local data protection authority
This website may use cookies and similar technologies to improve user experience and analyse website performance.
You can control cookie settings through your browser preferences.
We may update this Privacy Policy from time to time. Any changes will be published on this page.
If you have any questions regarding this Privacy Policy or your personal data, please contact us through the contact details provided on this website.
